Endless report scrolling if 'Auto expand groups' option off and 'Show total row' on
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Endless report scrolling if 'Auto expand groups' option off and 'Show total row' on

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Article ID: 451351

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Updated On:

Products

Clarity FedRAMP Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Unable to scroll a table widget with more than 50 rows if the 'Auto expand groups' option is disabled and the 'Show total row' option is enabled at the Table properties 

STEPS TO REPRODUCE:

  1. MUX > Reporting > Report Designer
  2. Create a New report > Layout Format: Responsive
  3. Select Data Provider > Copy Tasks across Investments
  4. Add Widgets > Add a Table Widget
    • Columns: Name and ID
  5. Ensure more than 50 rows are returned by the report
  6. Group the table widget by Name
  7. Table properties > Format
  8. Enable 'Auto expand groups' and Enable 'Show total row' options
  9. Scroll down on the table widget
  10. Everything is OK
  11. Disable the 'Auto expand groups' option
  12. Scroll down on the table widget

Expected Results: Data is loaded when scrolling down
Actual Results: Data is NOT loaded when scrolling down: Loading data....Please wait

Environment

Clarity 16.4.2, 16.4.3

Cause

This is caused by DE210234

Resolution

This is fixed in Clarity 16.5.0

Workaround: 
Enable the 'Auto expand groups' option if the 'Show total row' option is enabled
OR
Disable the 'Show total row' option if the 'Auto expand groups' option is disabled