When upgrading to Automation Analytics & Intelligence (AAI) version 24.4.2, the application fails to start. The jaws.log or server.log contains the following error sequence:
This issue occurs when the AAI decryption utility fails to process the database password stored in the configuration files. Common triggers include:
.jawskey file used to encrypt the password in the previous version is missing or differs from the one in the new environment.password property in jaws-database.xml contains a value that is not a valid Base64 encoded string expected by the bouncycastle library.[AAI_Home]/jboss/standalone/configuration/jaws-database.xml in a text editor.<encrypted> tag and change its value to false:Locate the <password> tag and enter the database password in plain text.jaws-database.xml compatible with the current .jawskey.