No error reported when failing to export content from Content Manager

Products

• VCF Operations
• VMware Cloud Foundation

Issue/Introduction

• Using SSO user to export from Operate > Administration > Control Panel > Content Management > Export
• When attempting to export content, such as Dashboards, after clicking the Export button, the progress bar doesn't advance and disappears after a few seconds, without being presented with a link to download the zip file.
• API call fails:

{

    "operationSummaries": [],

    "errorMessages": [],

    "id": "########-####-####-####-#############",

    "type": "EXPORT",

    "state": "FAILED",

    "startTime": 1784745976691,

    "endTime": 1784745976702,

    "errorCode": "OPERATION_FAILED"

}

Environment

VCF Ops: 9.1

VCF: 9.1

Cause

The VCF SSO account being used does not have the appropriate permissions in VCF Ops to export content. 

Resolution

1. Log into VCF Ops UI.
2. Go to Operate > Administration: Control Panel > Access Control
3. Edit the User Account or User Group associated to the SSO user.
4. Under Assign Roles and Scope, using the drop-down menu, assign one of the following roles to the user:
   • Administrator
   • AgentManager
   • Content Manager
5. Add the All Objects scope, and click on SAVE.
6. Log out and back in to have new role applied to the SSO user.