Error: Not authorized to perform task

Article Id: 4511

Status: Published

Updated On: 14-02-2018 07:54

Legacy Id: TEC1186333

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Risk Analytics , CA Secure Cloud SaaS - Arcot A-OK (WebFort) , CA Secure Cloud SaaS - Advanced Authentication , CA Secure Cloud SaaS - Identity Management , CA Secure Cloud SaaS - Single Sign On

Issue/Introduction:

You may see errors in the IM Server log such as Administrator MyAdmin is not authorized to perform task MyTask.

Cause:

The user attempting to perform the task is either missing an Admin Role, or that Admin Role is missing the Admin Task, or that Admin Role is not enabled.

Environment:

Release:
Component: IDMGR

Resolution:

Check the user to make sure the user has the needed Admin Roles, that the Admin Roles have the needed Admin Tasks, and that the Admin Roles are enabled.