Error: Not authorized to perform task

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Article ID: 4511

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

You may see errors in the IM Server log such as Administrator MyAdmin is not authorized to perform task MyTask.

Cause

The user attempting to perform the task is either missing an Admin Role, or that Admin Role is missing the Admin Task, or that Admin Role is not enabled.

Environment

Release:
Component: IDMGR

Resolution

Check the user to make sure the user has the needed Admin Roles, that the Admin Roles have the needed Admin Tasks, and that the Admin Roles are enabled.