When user cancel response rule is used subsequent paste operations are blocked

Products

• Data Loss Prevention Core Package

Issue/Introduction

It was found that when the user clicks cancel with the user cancel pop up, the dlp agent blocks the paste operation, that data that was blocked is held in a blocked status for the remainder of the session. 

Environment

DLP Endpoint Agent.

Cause

When the DLP agent blocks a paste operation, that data that was blocked is cached in a blocked status for the remainder of the session. 

Resolution

Working as designed.

If this behavior is not desirable you can use the appropriate SDK which does not cache the status.