Limitation of 2D Matrix Widget in Rally Custom Views

Products

• Rally SaaS

Issue/Introduction

Users have reported that the 2D Matrix widget fails to display all defect severity levels correctly. Currently, the widget only renders data for S2 and S3 severity levels, while other severity types are not visible or fail to display as expected

• Symptoms:
  • Rows are missing in the 2D Matrix Widget.
  • Widget does not show a '0' values
  • Filtering by release excludes states that contain no data.

Environment

Rally SAAS

Cause

The 2D Matrix Widget is architected to dynamically filter its display, purposefully excluding rows that contain no associated artifacts (e.g., defects) for a given state. Consequently, if a specific state within a Release currently has no defects assigned to it, the widget omits that state from the row display. This behavior is by design and represents a functional departure from the rendering logic found in legacy custom pages.

Resolution

This behavior is working as designed. The new 2D Matrix widget operates differently by hiding rows to provide a more streamlined view.