Evaluation period showing on HCX manager (https://hcx-ip-or-fqdn:9443) under Licenses

Products

• VMware HCX

Issue/Introduction

When logging into the HCX manager (https://hcx-ip-or-fqdn:9443), the licenses are showing "Evaluation Period" and no licenses appear. 

Environment

HCX 9.#

Cause

• If no license is discovered during HCX installation, HCX enters Evaluation Mode. 
• The system enters into Evaluation Mode by default due to absence of a license.
• HCX Manager installations display a banner in the system administration UI (:9443) to indicate the system is running in evaluation mode, which is an expected notification.

Resolution

1. Log into HCX manager (https://hcx-ip-or-fqdn:9443)
2. Go to the Configuration Tab. 
3. Select the Licenses tab on the left. 
   1. If the HCX Manager license status is Evaluation Mode, the system provides the option to add an entitlement server.
4. Once the Entitlement is added, the license will show active. 

Additional Information

Add an Entitlement Server