Uninstalling the VKS cluster management service fails with 1/4 element(s) failed dial "seaweed tcp ##.##.##.##:8443: connect: connection refused"

Products

• VCF Automation

Issue/Introduction

Uninstalling the VKS cluster management service, fails with the following error:

1/4 element(s) failed

Get "https://seaweedfs-s3.vmsp-platform.svc.cluster.local:8443/vcfa-service-manager-storage-bucket/?delimiter=&encoding-type=url&fetch-owner=true&list-type=2&prefix=addons%2Fbroadcom%2Fauto-attach-service%2F0.1.0": dial tcp ##.##.##.##:8443: connect: connection refused

/var/log/services-logs/prelude/tenant-manager-0/file-logs/vcloud-container-debug.log

####-##-## stderr F {"level":"error","ts":#############,"msg":"Reconciler error","controller":"supervisorservice","controllerGroup":"vcd.addon.vcf.vmware.com","controllerKind":"SupervisorService","SupervisorService":{"name":"broadcom.auto-attach-service-0.1.0-auto-attach-service","namespace":"prelude"},"namespace":"prelude","name":"broadcom.auto-attach-service-0.1.0-auto-attach-service","reconcileID":"############################","error":"endpoint https://<tenant-manager.prelude.svc.cluster.local>:443/proxy/vc/urn:vcloud:vimserver:################################/api/vcenter/namespace-management/supervisors/summaries failed: {\"error_type\":\"UNAUTHENTICATED\",\"messages\":[{\"args\":[],\"default_message\":\"Authentication required.\",\"id\":\"com.vmware.vapi.endpoint.method.authentication.required\"}]}","errorVerbose":"endpoint https://tenant-manager.prelude.svc.cluster.local:443/proxy/vc/urn:vcloud:vimserver:###########################################/api/vcenter/namespace-management/supervisors/summaries failed.: 

Environment

VCF Automation 9.0.2

Cause

The primary issue is caused by the Tenant Manager retaining a stale vCenter (VC) session ID, which leads to authentication failures (such as a 401 Unauthorized status) when the VCFA proxy attempts to authenticate against vCenter.

 

Resolution

Resolution:

To resolve the primary authentication issue and force the generation of a new session ID:

1. Log in to the VCFA Provider Portal.

2. Navigate to the Connections tab.

3. Click Reconnect on the affected vCenter connection.