SiteMinder bundles Apache Log4J2 in a number of components, including the Policy Server, AdminUI, Access Gateway Server, Web Agents and the SDK. The most current version of Log4J for Siteminder Components is Log4J 2.25.4.
PRODUCT: Symantec SiteMinder
COMPONENTS:
Policy Server: r12.9 and older
Policy Server OS: Any
Siteminder AdminUI: r12.9 and older
AdminUI OS: Any
Access Gateway: r12.9 and older
Access Gateway OS: Any
Application Server Agents (ASA): r12.8.7 & r12.8.8
Access Gateway OS: Any
Siteminder SDK: 12.9 and older
SDK OS: Any
Siteminder Web Agent: r12.8 and older
OS: Any
The following CVE was released for Log4J 2.25.4 and older.
CVE-2026-49844
DESCRIPTION: Improper serialization of non-finite floating-point values in MapMessage.asJson()
SEVERITY: Medium
IMPACTED: Log4J 2.25.4
REMEDIATED: 2.25.5
Security Analysis for CVE-2026-49844 on Symantec SiteMinder Components
Determination: SiteMinder components are NOT IMPACTED by CVE-2026-49844.
Why SiteMinder is Not Vulnerable:
CVE-2026-49844 is a specific issue in Apache Log4j API that occurs only when an application meets both of these strict runtime conditions:
It uses Log4j's JsonTemplateLayout (JSON logging format).
It logs structured MapMessage objects containing floating-point values.
SiteMinder exclusively uses standard PatternLayout across all components (Policy Server, WAMUI/WebAdmin, Access Gateway, FWS). JsonTemplateLayout is never used.
SiteMinder code contains no calls to MapMessage.asJson() or MapMessage objects.
Any flag raised by security scanners (e.g., Qualys, Snyk, Veracode, Nessus, etc) on log4j-api-2.17.x.jar is a version-based False Positive, as the vulnerable code path cannot be invoked in SiteMinder.
KB 438214 Vulnerability in Log4j 2.25.3 And Older on Siteminder Application Server Agents (ASA)
KB 438213 Vulnerability in Log4j 2.25.3 And Older on Siteminder SDK
KB 438210 Vulnerability in Log4j 2.25.3 And Older on Siteminder AdminUI
KB 438208 Vulnerability in Log4j 2.25.3 and Older on Siteminder Access Gateway
KB 438204 Vulnerability in Log4j 2.25.3 And Older on the Siteminder Policy Server