How to submit new Ideas for Symantec Risk Authentication?
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How to submit new Ideas for Symantec Risk Authentication?


Article ID: 45030


Updated On:


CA Rapid App Security CA Advanced Authentication CA Advanced Authentication - Risk Authentication (RiskMinder / RiskFort) CA Risk Authentication CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort) CA Strong Authentication


How do I submit Ideas/Enhancement Requests for Symantec Risk Authentication?


Symantec Risk Authentication 9.1.x (Arcot RiskFort)


Customers file “Ideas” (or “Enhancement Requests” as they were previously called) themselves on the Broadcom Communities. This initiative was started with a vision to make product enhancements more community driven. We have now given customers the ability to vote on the Ideas that other customers enter as well.

Here are the detailed instructions on how to open a new Idea:

  1. Navigate to and log in with your Broadcom support credentials.
  2. Click the Add button near the upper right of the page.
  3. Enter the Idea (enhancement), providing as much detail as possible. Use case examples help clarify the idea and allows Product Management/Engineering to consider the full range of implementation possibilities.
  4. Select Symantec Advanced Authentication as product from the Select Categories dropdown menu.
  5. Click Save to submit the idea.