NAS probe stopped functioning after upgrade UIM to 23.46

Products

• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Alarms were not updating in the IM console, and no data was being written to the nas.log or _nas.log files. 

Environment

UIM 23.4.6

NAS 23.4.6

Resolution

Follow the below Step:-

1. Back up the NAS folder.

2. Delete both NAS and AE from the IM.

3. Redeploy the NAS probe.

4. Activate the Alarm enrichment and NAS.