Dashboard Subscription is in warning status

Products

• CloudHealth

Issue/Introduction

After setting up the subscription on the dashboard, the subscription status remains in Warning, and email reports are not being received.

Cause

If there is no underlying data for a dashboard, the report subscription will fail to generate.

For example: If a customer configures a subscription for an AWS dashboard, but AWS is not integrated or has no data, the subscription status will automatically default to Warning.

Resolution

Please check if the dashboard has active data loaded prior to setting up the subscription. If no data is present, the subscription will flag a Warning status and fail to delive