Admin UI not available after nodes reboot during upgrade

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

The Aria Operations admin UI does not start when nodes are manually rebooted during troubleshooting of an upgrade that is hung at step 8 of 14 when upgrading from 8.18.6 to 8.18.7.

Environment

VMware Aria Operations 8.18.7

Cause

A required change to the Apache HTTPD server configuration is not added when the upgrade hangs at step 8 of 14 and the node is manually rebooted.

Resolution

1. Log in to the primary node as root via SSH or vSphere console
2. Update the /etc/httpd/conf/extra/httpd-ssl.conf file

   sed -i -e '/<VirtualHost/i \<IfDefine COMMENT_OUT>' -e '/<\/VirtualHost>/a \</IfDefine> # COMMENT_OUT' /etc/httpd/conf/extra/httpd-ssl.conf

3. Restart the HTTPD service and the vmware-casa service

   systemctl restart httpd vmware-casa

4. Validate that the Admin UI becomes available after 5 minutes