Error: "Live Patch cannot be performed together with solution(s)" during ESXi 8.0 U3 Host Remediation
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Error: "Live Patch cannot be performed together with solution(s)" during ESXi 8.0 U3 Host Remediation

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Article ID: 449931

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Updated On:

Products

VMware vCenter Server VMware vSphere ESXi VMware Cloud Foundation

Issue/Introduction

  • When attempting to remediate ESXi hosts within the vSphere 8.0 Update 3 (8.0.3) product line to a version earlier than vSphere 9.1, the remediation fails with the compliance error.

    Live Patch cannot be performed together with solution(s) com.vmware.vsphere-ha that will be enabled or disabled live. Disable the 'Enforce Live Patch' remediation option and retry the operation without using Live Patch. Alternatively, disable the remediation option, modify the image to remediate these solution(s) first, then re-enable the option and retry Live Patch.

  • This issue occors in environments with mixed versions where vCenter version is 9.1+ and ESX version lower than 9.1 with Auto LivePatch mode.

Environment

  • vCenter 9.1 and,
    • ESX 8.0.x with any solution (Live installable component) such as HA or WCP or NSX is enabled/disabled.
  • vCenter 9.1 and,
    • ESX 9.0.x with any solution (Live installable component) other than HA or NSX is enabled/disabled.

Cause

This issue occurs because of a configuration mismatch between the Live Patch modes supported by different ESXi versions.

  • The 9.1+ Behavior: vSphere 9.1 introduces Auto LivePatch mode, which automatically handles the dynamic enabling or disabling of underlying solutions (like WCP) during a live patch operation.
  • 8.0.3 - 9.0.x behavior Behavior: Versions older than 9.1 only support Enforce Live Patch mode. Under this older framework, compliance checks will strictly block a Live Patch if the cluster's "desired state" includes simultaneous changes to solutions (enabling/disabling a service). Because the system cannot process both actions at the same time, it flags the operation as incompatible."

Resolution

Disable the enforcement of Live Patch so the host can remediate normally using standard maintenance mode.

  1. Login to vCenter using vSphere Client.
  2. Navigate to the Cluster -> Updates or Lifecycle Manager tab.
  3. Go to the Remediation Settings.
  4. Locate and disable the "Enable Live Patch" option.
  5. Retry the remediation operation.