Data Loss Prevention EnforceServerConfiguration Utilty fails on permissions

Products

• Data Loss Prevention Core Package

Issue/Introduction

When running enforceserverconfiguration utility we see:

May 28, 2026 05:29:43 PM INFO - Starting configuration action "Check Database User Permission Action"
May 28, 2026 05:29:47 PM ERROR - Error running configuration action "Check Database User Permission Action": Oracle user is missing permissions to the database.
May 28, 2026 05:29:47 PM INFO - Exception: Failed to execute some configuration actions

Environment

Oracle 19.x

RHEL/Windows 

Cause

missing permissions reported in the precheck.sql 

Resolution

Manually running the precheck to see what permissions are missing 

/opt/Symantec/DataLossPrevention/EnforceServer/<version>/Protect/install/sql/Precheck.pls

In the output you will see list of permission that is missing 

Any permissions in the PRIVILEGE table is missing on the protect account in oracle.

You will need to grant those missing permissions using sqlplus or oracle client.

NOTE: after the Privelege table you will see the PASSED table returns N. 

On a successful run the Passed table will return a "Y"

Additional Information

Refer to permissions article for protect user: 160076