WCC Monitor shows Alerts but they are not accessible, showing "Under Development" messages
Article ID: 449399
Updated On:
Products
Issue/Introduction
When accessing the Monitor interface in WCC 24.2, an option for Alerts is visible alongside Jobs and Flow. However, selecting or attempting to interact with Alerts displays an "Under Development" message, and the feature is not functional or accessible.
Environment
Product: AutoSys Workload Automation / Workload Control Center (WCC)
Releases Involved: WCC 24.1.x, WCC 24.2.x
Component: Web UI / WCC Monitor Interface
Cause
It was initially planned to include Alert management in the new WCC Monitor interface, but this feature decision was reversed. The Alert Policies feature in the new Monitor UI was officially deprecated in release 24.1.
A fresh installation of WCC 24.2 will not display the Alerts option.
In environments upgraded from an earlier version, stale client-side browser cache can cause the deprecated "Alerts" option to remain visible in the UI.
Resolution
Expected Behavior:
When navigating to Monitor in WCC 24.2, only Jobs and Flow views should be listed.
Alerts should not appear in the new Monitor interface.
Accessing Alerts:
Workload Automation operators should continue using the Old / Classic Monitoring interface to view and interact with Alerts.
Remediation for Upgraded Environments:
If WCC was upgraded from a previous version and the "Alerts" option is still displayed, clear your browser cache completely and reload the WCC web application.
Additional Information
Refer to the Broadcom Tech Docs for additional details: Changes to Existing Features R24.1
Alert Policies Feature Deprecation Notice in Monitor Interface:
The Alert Policies feature is deprecated in the new Monitor interface. Workload Automation Operators can continue using Alerts through the Old Monitoring interface.
To speak with a customer representative or a Support Engineer see Contact Support. Scroll to the bottom of the page and click on the respective region.
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