Last check-in timestamp takes longer to update in Console

Products

• Carbon Black Cloud Endpoint Standard
• Carbon Black Cloud Enterprise EDR
• Carbon Black Cloud Audit and Remediation
• Carbon Black Cloud Managed Detection and Response

Issue/Introduction

The default sensor check-in timeframe is 60 seconds, but the Last Check-in value in the Carbon Black Cloud console does not update with the same frequency.

Environment

• Carbon Black Cloud Console: Current Version

Cause

This is a design feature of the Carbon Black Cloud console.

Resolution

The Last Check-in column display is updated every 15 minutes, not each time the sensor checks into the backend.

Additional Information

This information has been updated in the TechDocs User Guide documentation:

• Sensor Status and Details — Asset Groups
• Sensor Status and Details — Sensor Groups