Connecting IXP to additional Workload Automation AE (AutoSys) instances.

Products

• Workload Automation Agent

Issue/Introduction

We attempted to connect our IXP server to a second Workload Automation AE (AutoSys) instance.  We see jobs but we get an error that it cannot access /opt/CA/WorkloadAutomationAE/autouser.ACE/config.ACE

 

 

Environment

iXp - 11.3.5Workload Automation AE 11.3.xPlatform - Any

Cause

Excerpt from the product documentation

4.2.1 iXp Daemon iXp Daemon iXp

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3) 

Configuring iXp so it can communicate with all the CA Workload Automation AE instances to be managed. 

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4.3 Basic System Requirements Basic System Requirements Basic System RequirementsBasic System Requirements Basic

4.3.1 iXp Daemon iXp Daemon iXp

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6) CA Workload Automation AE Full Client and configuration files for all instances of CA Workload AutomationAE that will be accessed.

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In summary:

In order to properly access jobs for a Workload Automation AE (AutoSys) instance from IXP an AutoSys client for that $AUTOSERV instance must be installed on the IXP server host.

Resolution

Install a Workload Automation AE client for the $AUTOSERV instance on the IXP server host.