Error : "Duplicate device found in SRA's 'discoverDevices' response" while running Discover Devices in Site Recovery UI
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Error : "Duplicate device found in SRA's 'discoverDevices' response" while running Discover Devices in Site Recovery UI

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Article ID: 449101

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms : 

  • On running Discover Devices in Site Recovery UI following error is observed:

    (under Site Recovery UI > Click on 'Site Pair' tab > Array Pairs > Select appropriate 'Array Pair' > run 'Discover Devices')

    "Duplicate device ##:##:##:##:##:##:##:##:##:##:##:##:##:##:##:## found in SRA's 'discoverDevices' response".

    (Note : The hashed out value above is WWN ID of LUN/device for which this error is reported)


  • At protected site, duplicate device errors are logged in server logs:

    (from /opt/vmware/support/logs/srm/vmware-dr.log)

    2026-07-15T16:09:14.595+10:00 info vmware-dr[01186] [SRM@6876 sub=DrTask opID=########-####-####-####-############-discoverDevices:ff7d] Task 'dr.storage.ReplicatedArrayPair.discoverDevices2433' failed
    --> (dr.storage.fault.DuplicateDevice) {
    -->    faultCause = (vmodl.MethodFault) null,
    -->    faultMessage = <unset>,
    -->    command = "discoverDevices",
    -->    responseXml = "<TargetDevice key="##:##:##:##:##:##:##:##:##:##:##:##:##:##:##:##"/>",
    -->    id = "##:##:##:##:##:##:##:##:##:##:##:##:##:##:##:##"
    -->    msg = ""
    --> }

Environment

VMware Live Site Recovery 9.x

Cause

  • This error because of same replicating device (for which the WWN is reported in error message) is being configured as target device for two different source devices.


  • SRA config file named ########_discoverDevices_log.xml reports two different source devices being replicating to same target device.

    (Path for this file in VLSR server : /opt/vmware/support/logs/srm/sra/########_discoverDevices_log.xml)

    <Name><Source_Device_A></Name>
    <TargetDevices>
    <TargetDevice key="##:##:##:##:##:##:##:##:##:##:##:##:##:##:##:##" />
    </TargetDevices>
    </TargetGroup>
    <TargetGroup key="################">

    <Name><Source_Device_B></Name>
    <TargetDevices>
    <TargetDevice key="##:##:##:##:##:##:##:##:##:##:##:##:##:##:##:##" />
    </TargetDevices>
    </TargetGroup>
    <TargetGroup key="################}">

Resolution

Connect with Storage/SRA vendor to validate SRA configuration and perform cleanup to remove one of two replication pair.