Jaspersoft End of Life - Clarity On Premise

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

You are On Premise customer, what are the implications for Jaspersoft End of Life & support? 

Environment

Clarity 16.4.3, 16.5.0 

Resolution

• Clarity on-premises customers, having installed CA Business Intelligence (e.g., Advanced Reporting powered by Jaspersoft) prior to September 30, 2026, can continue to contact Broadcom Support (Level 1) after September 30, 2026, for basic administration, configuration, usage, and trouble-shooting of CA Business Intelligence on an "as is" basis if installed in conjunction with a currently supported Clarity version. 
• If a workaround cannot be determined, the customer understands that their problem will be deemed "irresolvable." 
• Extended Support contracts are not specifically available for CA Business Intelligence (e.g., Advanced Reporting powered by Jaspersoft). Customers do NOT need to make any specific request to receive this Level 1 Support after September 30, 2026.

Finally, with the release of Clarity 16.5.0 (November 9, 2026), please be aware of the following conditions:

• Jaspersoft-based reporting will no longer be available via Reports & Jobs. 
• The Advanced Reporting console will no longer be available to run the following:
• Jaspersoft Studio Reports
• Ad hoc Views/Reports
• Dashboards
• Domains
• Classic Object Actions that call Jaspersoft-based reports will no longer function.
• Modern UX Channels that point to Jaspersoft-based reports will no longer function.

Additional Information

End of Life announcement here