Move CASB Entitlements

Products

• CASB Gateway Advanced
• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Security Advanced
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Can CASB and other Symantec Entitlements be moved to another SaaSaccountID? This might be required if the customer has to keep production and test tenants separate.

Resolution

Once provisioned CASB, CloudSWG, CDS etc cannot be moved to another account.  The entitlements can be reset which would delete the tenant (existing tenant data would be lost). Then the entitlement can be moved and the product can be re-provisioned. License sharing may offer another solution?

CDS detectors are tied to an account. The detectors can be manually be provisioned by contacting support to use the old account with the new detector be contacting support before provisioning a new detector.