DevTest Portal UI blocks or becomes unresponsive during bulk Virtual Service restarts
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DevTest Portal UI blocks or becomes unresponsive during bulk Virtual Service restarts

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Article ID: 449040

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Updated On:

Products

Service Virtualization

Issue/Introduction

When performing a bulk restart of a large number of Virtual Services (e.g., 100 or more) via the DevTest Portal, the user interface becomes unresponsive. Repeated pop-up messages informing the user of the start/stop status of each individual service take several minutes to complete, blocking any further interaction with the Portal until the process finishes.

Environment

Product: Service Virtualization 

Component: DevTest Portal 

Release: 10.8.4, 10.8.4.1

Cause

This issue is caused by a product limitation in how the DevTest Portal handles concurrent status notifications for bulk operations. In affected versions, the UI processes each notification synchronously, leading to a "blocking" effect when a high volume of services are managed at once.

Resolution

This behavior has been addressed in the DevTest 10.8.4.2 service pack. To resolve the issue, customers using Docker-based deployments must pull the updated service pack images from the Broadcom registry.

Steps to Upgrade:

  1. Log in to the Broadcom Support Portal and navigate to the My Downloads page.
  2. Generate a Registry Token.
  3. Authenticate your Docker client against the Broadcom registry:
    bash
     
    docker login sv-docker.packages.broadcom.com -u [Your_Support_Email] -p [Your_Generated_Token]
  4. Pull the updated 10.8.4.2 images for the following components:
    • Portal: sv-docker.packages.broadcom.com/sv/portal:10.8.4.2
    • LISA (VSE/Registry): sv-docker.packages.broadcom.com/sv/lisa:10.8.4.2
    • Config Server: sv-docker.packages.broadcom.com/sv/config-server:10.8.4.2
    • Enterprise Dashboard: sv-docker.packages.broadcom.com/sv/enterprise-dashboard:10.8.4.2

Note: The iaam and virtual-service-catalog images have not changed in this service pack and can remain on version 10.8.4.1 or 10.8.4.