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Add Task button freezes the browser
Article ID: 4486
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
The timesheet "Add Task" button takes a long time and eventually produces a browser error:
"Unable to process request"
Cause
A project task has a special characters in the description which causes the error.
Environment
Release: 451-101-14.4-Clarity-Creator User License
Component:
Component:
Resolution
Edit the task description to not include the special character and save.
Additional Information
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1032614.aspx
Task Search on Timesheet is slow
Feedback
Yes
No
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