VCF Health has an alert for vCenter 'API Service Unreachable'
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VCF Health has an alert for vCenter 'API Service Unreachable'

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Article ID: 448592

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Updated On:

Products

VCF Operations

Issue/Introduction

  • There are alerts in VCF Health related to vCenter Health:
    • API Service Unreachable
    • VIH Adapter is not collecting the required metrics

Environment

VCF Operations 9.1

Cause

The account used to configure the vCenter adapter is missing required privileges.

Resolution

Review the Privileges Required for Configuring a vCenter Account in particular ensuring the account used in the vCenter adapter is a member of the SystemConfiguration.Administrator group. 

Additional Information

Diagnostics for VMware Cloud Foundation: Ensuring Availability of vCenter: Troubleshooting Guide