New Reporting - Content Import Job does not show Failed State.
Article ID: 448260
Updated On:
Products
Issue/Introduction
When we are migrating Data Providers or Reports from one environment to another, we have observed that the job status always shows as Completed even when there is an Error or Warning message recorded inside the logs. Is this an expected behaviour?
Environment
Clarity 16.4.2
Resolution
There are layers of validation during import. There is the reading of the zip and parsing of the data. If can't read the file, you'll get a read banner error message. Then the import sends the information to a job and the job asynchronous validates the data and updates the data to the target server, if there are issues, there will be error messages that are send via the notification bell since there is no bi-directional communication between with the job and who is running the import. When the notification is received, we don't parse the notification and you get the green banner that import has completed.
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