The Parent field takes a long time to display results
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The Parent field takes a long time to display results

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Article ID: 448246

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When attempting to add a Parent to an Investment, it takes a long time for the list to populate

1. In an environment with a lot of data and various Investment types, add the Parent attribute to the Project Grid
2. Attempt to populate the field

Expected Results:  
The list of Investments should come back in a reasonable amount of time

Actual Results: 
To the end user it looks like nothing is happening, and after several minutes the list returns

Environment

Clarity 16.4.2 with a Postgres Database

Resolution

This is under investigation and being tracked as DE209256.

Potential Workaround:
Defining only specific allowed Investment Parents may help to improve the speed a little, but results may vary.

1. Within the MUX go to Administration, then Attributes
2. Go to the Investment Parents tab
3. Click Add investment type
4. Select the type, and which types are allowed to be Parents.

This may only be an option if you wish to only allow certain Investments to be Parent for other specific Investments