The CA7 jobs that are Canceled, Failed, Force Completed and JCL Error do not show up in the “”Failed jobs in the last one hour” of the Dashboard or in Job Run History in the Data Insights.
Article ID: 448115
Updated On:
Products
Automation Analytics & Intelligence
Issue/Introduction
On the Dashboard under the System Overview tab, the CA Failed, Canceled, Force Completed jobs in the last one hour widget fails to load data for EEM (Embedded Entitlements Manager) users. This behavior is also observed in the Job Run History view within Data Insights.
Environment
- Product: Automation Analytics & Intelligence (AAI) version 24.x
- Scheduler: CA7 integration
- Security: EEM Authentication enabled
Cause
DE208067: This issue is identified as a product defect where specific job statuses are not correctly retrieved for EEM-authenticated users due to authorization handling in the dashboard queries.
Resolution
The fix for this issue is targeted for AAI version 24.4.2, which will be tentatively available at the end of July 2026.
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