Cannot login as root after deploying a new 8.0 vCenter.
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Cannot login as root after deploying a new 8.0 vCenter.

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Article ID: 448109

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

After deploying a new 8.0.x vCenter Appliance. Logging into the new appliance using the root account fails.

The root password that was assigned contains a dollar sign ($).

Environment

8.0.X

Cause

The dollar sign ($) can cause authentication issues in vCenter 8.0 because the Linux shell interprets it as a variable indicator, not just a literal character.

Resolution

Avoid using the dollar sign in the root password when deploying a new vCenter 8.0.x. The installation may succeed but, the password will have to be reset by following Broadcom KB 322247.

If this does not resolve the issue, redeploy the vCenter with a different root password that does not include a dollar sign ($).

Additional Information

Although the dollar sign is listed as a valid character for vCenter passwords, it may cause issues while running scripts in the bash shell and during initial deployment. If a password has a dollar sign, and is being used to run a script, the password should be inside quotation marks ("Pa$$word") in order to avoid this issue.