Error : "updating state failed with failed to reconcile network interfaces" while running Recovery of VMs of Supervisor cluster in VCF Automation

Products

• VMware NSX

Issue/Introduction

Symptoms : 

• While recovering supervisor VMs in VCF Automation using Protection and Recovery, power-on of  recovering VMs get stuck throwing following error:
  
  failed to reconcile config: updating state failed with failed to reconcile network interfaces: network interface "ethO" error: network interface is not ready: SubnetPortNotReady - error occurred while processing the SubnetPort CR. Error: /orgs/default/projects/########-####-####-####-############/vpcs/vpc-####-site01/subnets/###-######-######-######_####/ports/vrn-####-####-###-######-######-#####-eth0_###### realized with errors: [IP Address #.#.#.# does not belong to any of the existing ranges in the pool with id IpPool/########-####-####-####-#############]
  
  
  
• These errors are seen only when VMs are configured with Static IP and not with DHCP assigned IPs.
  
  
  
• Network configuration in VCF Automation is set as follows:
  
  

Environment

• VCF Automation 9.1.0
  
  
• Protection and Recovery 9.1.0

Cause

The issue is caused as IP in subnet range (under which the Protected VMs's static IP fall) fails to be retrieved on subnet (i.e. Gateway Address) configured for Recovery site and thus this error.

Resolution

1. Configured the Recovery site network in the same subnet as that of the Protected site.
   
   (In VCF Automation > Build and Deploy > Select Recovery site in left pane > Click on 'Network' tab > Set 'Gateway Address' to the same subnet as that of protected site network configuration)
   
   
2. Run recovery using 'Recover VM'.
   
   
3. Validate VM-power on state.