saveLogs utility does not collect logs under webtomcat directory

Products

• VMware Smart Assurance
• Network Observability

Issue/Introduction

The saveLogs utility gathers logs exclusively for ncm-as, ncm, httpd, and tomcat. It does not collect logs located in the webtomcat directory.

Environment

All supported NCM versions below 25.4.11

Resolution

The saveLogs.pl utility has been enhanced and now supports the collection of webtomcat logs.

• To collect all logs: Running ./saveLogs.pl all from the $VOYENCE_HOME/tools directory will now gather webtomcat logs alongside the standard system logs.

• To collect specific logs: If you only need the webtomcat logs, you can run ./saveLogs.pl webtomcat.

More details of saveLogs.pl is in Process for capturing logs using the saveLogs.pl utility