CAMM fails to start with java.lang.ClassNotFoundException: com.ca.camm.bootstrap.StartAll

Products

• Network Observability
• CA Mediation Manager

Issue/Introduction

Running the ./startall or ./stopall scripts results in the following error: Error: Could not find or load main class com.ca.camm.bootstrap.StartAll Caused by: java.lang.ClassNotFoundException: com.ca.camm.bootstrap.StartAll

Environment

DX NetOps Mediation Manager.

Cause

The ownership of the /lib and /plugin directories under the CAMM installation path were set to root incorrectly. This prevents the camm service user from reading the camm-bootstrap-*.jar files required to launch the application.

Resolution

• • Navigate to the CAMM installation directory.
  • Run the following command to restore ownership to the CAMM service account:
  • bash

     

    chown -R camm:camm /app/CA/CAMM/libchown -R camm:camm /app/CA/CAMM/plugin

    (Replace /app/CA/CAMM with your actual installation path and camm:camm with your specific service user/group).