VCF Management Platform Deployment Fails to Bootstrap Services Runtime [VCFMS-BOOTSTRAP-008]

Products

• VMware SDDC Manager / VCF Installer

Issue/Introduction

• During the "Deploy and configure VCF Management Platform" workflow in VMware Cloud Foundation (VCF), the "Monitor VCF Management Services Deployment Task" fails.
  
  
• The SDDC Manager UI reports the following error: "Failed to bootstrap VCF services runtime"


• Additionally, the /var/log/vmware/vcf/domainmanager.log on the VCF installer contains the following errors indicating storage or inventory access failures:
  
  YYYY-MM-DDTHH:MM:SS.4372", "errors": [ {"errorCode": "PUBLIC_VSP_CLUSTER_BOOTSTRAP_FAILED_DETAILED", "errorType": "ERROR", "arguments": ["\"Configuration error occurred. Not all ESXi hosts in cluster <cluster_name> are connected to datastore <datastore_name>. Please configure and retry the operation or contact support if the isaue persists. [VCFMS-BOOTSTRAP-008]\""], "message": "VCF Management Services cluster bootatrap failed with the following errors: \"Configuration error occurred. Not all ESX1 hosts in cluster <cluster_name> are connected to datastore  <Cluster_name>. Please configure and retry the operation or contact support if the issue persists. [VCFMS-BOOTSTRAP-008]\".", "causes" : [], "referenceToken": "<token_number>"}

Environment

VMware Cloud Foundation 9.1

Cause

This issue is caused by the presence of multiple inaccessible LUNs (stale or dead storage paths) within the ESXi host datastore inventory. The storage instability prevents the SDDC Manager from successfully communicating with the storage backing, causing the VCF services runtime bootstrap to time out and fail.

Resolution

1. Log in to the vSphere Client or connect directly to the ESXi hosts in the affected cluster.
2. Navigate to the storage views and validate that the target datastore is mounted and accessible across all ESXi hosts in the cluster.
3. Check for any inaccessible datastores, APD (All Paths Down), or PDL (Permanent Device Loss) states. Resolve any underlying physical storage, network, or zoning/masking issues.
4. Perform a storage and VMFS rescan across all affected ESXi hosts to clear any inaccessible LUNs from the inventory and refresh the storage topology.
5. Validate the datastore inventory to ensure that all stale or dead paths have been removed and the storage state is completely healthy.
6. Log back in to the SDDC Manager UI and restart the failed VCF Management Platform deployment task.