Change the start day of the Change Calendar tab

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Article ID: 4476

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Is it possible to change the start day from Friday(out-of-the box) to Monday or Sunday in the Change Calendar tab by the SDM function?

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Environment

SDM r14.1

Resolution

1. Administration tab > Options Manager > Change Order Mgr, and open the chg_calendar_start_day_of_week with edit mode.


2. Select a specific value you want in the Option Value dropdown list box, and click save button.

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3. Recycle the SDM service. The indication of the Change Calendar will be changed as follows.

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Additional Information

Title: Change Order Mgr Options
https://docops.ca.com/ca-service-management/14-1/en/administering/administering-ca-service-desk-manager/options-manager/

Attachments

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