vmware-hbrsrv package is missing on ESXi host.
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vmware-hbrsrv package is missing on ESXi host.

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Article ID: 447368

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Updated On:

Products

VMware Live Recovery VMware vSphere ESXi

Issue/Introduction

  • The package is observed as missing when checking Inventory > Host > Configure > Packages in the vSphere Client.
  • Replication status for the host may show as 'Not Configured' or 'Disconnected' in the Site Recovery UI."

 

Environment

  • VMware ESXi 8.x
  • VMware Live Site Recovery 8.x

Cause

  • The vmware-hbrsrv service VIB was manually removed from the ESXi host.

Resolution

  • Prerequisites:

    • Access to the ESXi host via SSH.
    • The correct version of the `vmware-hbr-agent` VIB corresponding to your ESXi and vSphere Replication version.

  • Procedure

    1. Verify VIB Status
    • Connect to the affected ESXi host via SSH and run the following command to confirm the agent's absence:
      esxcli software vib list | grep hbrsrv
    • You should see something like the following, if it is installed:
      vmware-hbrsrv                  #.#.#-#.########                    VMware  VMwareCertified   2025-09-08    host

       

    • If vmware-hbrsrv is not returned as shown above, the service is missing.

2. Locate the cached copy of the VIB:

    • The VIB for vmware-hbrsrv should be located in the following location:
/var/vmware/lifecycle/hostSeed/reservedVibs/VMware_bootbank_vmware-hbrsrv_#.#.#-#.#.########.vib


3. Install the VIB:

    • Run the following command:

      esxcli software vib install -v /var/vmware/lifecycle/hostSeed/reservedVibs/VMware_bootbank_vmware-hbrsrv_#.#.#-#.#.########.vib

4. Verify Installation and Restart Services
    • Confirm the VIB is now present:

      esxcli software vib list | grep hbrsrv
      

      You should see something like the following:
      vmware-hbrsrv                  #.#.#-#.########                    VMware  VMwareCertified   2025-09-08    host


    • Verify the Service is running:

      /etc/init.d/hbrsrv status

       

    • Start the service, if necessary:

      /etc/init.d/hbrsrv start


5. Refresh UI

    • Navigate to the Site Recovery UI in vSphere Client and verify the host status is now 'Connected' or 'Normal'.