"Qualified access address not found" error when discovering the device

Products

• VMware Smart Assurance
• Network Observability

Issue/Introduction

When only IPv6 is used to discover device in NetOps Smarts, "Qualified access address not found" error is observed.

Environment

All Supported Smarts versions

Cause

IPv6 was disable in discovery.conf file. 

Resolution

Navigate to <IP_BASE>/smarts/bin, run ./sm_edit conf/discovery/discovery.conf

In discovery.conf, look for DiscoveryAddrPref, make sure it is IPV6FIRST_IPV4NEXT and not IPV4_ADDRONLY

Load the changes in running domain as sm_tpmgr -s <IP_DOMAIN> --load-conf=discovery.conf

or Restart domain for changes to take effect.