Configuring AutoSys 24.x SMTP Integration with Proofpoint Secure Email Relay

Products

• Autosys Workload Automation

Issue/Introduction

When integrating AutoSys Workload Automation 24.x with Proofpoint Secure Email Relay (SER) using port 587, users require clarification on whether SSL certificates are mandatory and how to configure them for a secure connection. Failure to provide the correct certificates can result in the error "SSL peer certificate not OK."

Environment

AutoSys Workload Automation 24.x
Proofpoint Secure Email Relay

Cause

AutoSys acts as a consumer of the SMTP service. When connecting to a secure relay like Proofpoint on port 587, the host (ProofPoint) requires a secure handshake to verify identity and encrypt the transmission. AutoSys must trust the Proofpoint server certificate to establish this connection.

Resolution

To maintain a secure and supported connection to Proofpoint, SSL certificate validation is mandatory. Follow these steps to configure the integration:

• Obtain the Proofpoint server certificate, including the intermediate and root certificates.
• Place the certificate file (e.g., ProofPoint.cer) on a local path accessible by the Scheduler.
• Configure the following parameters in the AutoSys configuration file:
  • NotifyMethod=1
  • NotifySMTPHost=smtp-us.ser.proofpoint.com:587
  • UseSMTPAuthentication=1
  • SMTPEnableSecurity=1
  • SMTPCAInfoPath=[Path_to_certificate_file]

High Availability (HA) Requirements
In an HA environment, the certificate file must be present on both the Primary and Secondary Scheduler nodes. Ensure the local path configured in SMTPCAInfoPath is identical and available on both nodes.

Note: AutoSys is the consumer of the SMTP service. For specific SSL configuration or certificate requirements related to Proofpoint, please consult your Proofpoint Administration team or the vendor.

Patch/Fix: No code fix.

Additional Information

For additional information regarding integrating an SMTP server with AutoSys, reference Send Email Notifications in the AutoSys product documentation.

To speak with a customer representative or a Support Engineer see Contact Support. Scroll to the bottom of the page and click on the respective region.