VM stuck in Partially Powered state in Cloud Director despite successful power-on task
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VM stuck in Partially Powered state in Cloud Director despite successful power-on task

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Article ID: 447060

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Updated On:

Products

VMware vCenter Server VMware Telco Cloud Platform VMware Cloud Director

Issue/Introduction

  • VMs show "Partially Powered Off" in VCD Tenant UI.
  • The VCD Task Console shows the Power On task as "Successful".
  • In vcloud-container-debug.log, you see: 
    com.vmware.ssdc.library.exceptions.VmToolsUnavailable.
  • VM is moved automatically to a host without capacity to allow the power on
  • DRS is configured to Partially Automated.

Environment

VC: 7.0U3

TCP: 3.1

VCD: 10.3.3.2

Cause

DRS cannot find a host that satisfies all affinity rules and resource reservations. Because DRS is in "Partially Automated" mode, it may successfully "place" the VM but fail to execute the power-on if the target host cannot provide the required reservations at the moment of execution.

Resolution

  1. Identify Host Bottlenecks: Check vCenter for DRS recommendations or host resource warnings 
  2. Synchronize Management Agents: Restart ESXi management agents (services.sh restart) on hosts showing resource discrepancies.
  3. Maintenance Mode: Place problematic hosts in Maintenance Mode to force DRS to re-evaluate placement across the remaining cluster.

Workaround: Remove reservations of the VM or create a temporary affinity rule to pin the VM to a known good host to bypass vMotion/DRS placement conflicts.