VCF 9.0.2 Operations for Networks fails deployment at Stage 11: "Creating a service account on the VCF operations for logs has failed".

Products

• VCF Operations for Networks

Issue/Introduction

When Deploying VCF 9.0.x Operations for Networks, fails at Stage 11 with  "Creating a service account on the VCF operations for logs has failed".

 

Within Fleet manager > Lifecycle > VCF Management > Tasks > Deploy package task: 

Request Failed

Deploy Package Task

Error Code: LCMVRLICONFIG40116

java.io.IOException: Server returned HTTP response code: 500 for URL: https://10.2.0.175:9543/api/v1/sessions
      at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
      at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
      at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
      at com.vmware.vrealize.lcm.drivers.vrli.rest.client.VRLIRestClient.getVRLIAuthTokenFor(VRLIRestClient.java:317)
      at com.vmware.vrealize.lcm.drivers.vrli.rest.client.VRLIRestClient.getVRLIAuthenticationToken(VRLIRestClient.java:105)
      at com.vmware.vrealize.lcm.drivers.vrli.PostInstallConfigureVRLI.CreatePayloadAndExecute(PostInstallConfigureVRLI.java:733)
      at com.vmware.vrealize.lcm.drivers.vrli.PostInstallConfigureVRLI.getProductVersionEndpoint(PostInstallConfigureVRLI.java:247)
      at com.vmware.vrealize.lcm.drivers.vrli.PostInstallConfigureVRLI.vrliPostInstallConfigureGateway(PostInstallConfigureVRLI.java:195)
      at com.vmware.vrealize.lcm.drivers.vrli.InstallConfigureVRLI.getVersion(InstallConfigureVRLI.java:1477)
      at com.vmware.vrealize.lcm.drivers.vrli.InstallConfigureVRLI.getProductDetails(InstallConfigureVRLI.java:1410)
      at com.vmware.vrealize.lcm.plugin.vrli.VrliImportEnvironmentTask.execute(VrliImportEnvironmentTask.java:182)
      at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62)   at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)     at java.base/java.lang.Thread.run(Unknown Source)

Environment

• VCF Operations 9.0.x
• VCF Fleet Management 9.0.x
• VCF Operations for Logs 9.0.x
• VCF Operations for Networks 9.0.x

Cause

In Fleet Manager, Operations for Logs was failing to complete an Inventory Sync.

This in turn was causing Operations for networks to fail to deploy successfully.

 

 

 

Resolution

1: Correct Operations for Logs inventory Sync issue 

Inventory sync for VCF Operations for Logs fails with Error LCMVRLICONFIG40116

2: Re-run the Operations for Networks deployment task within Fleet Manager > Lifecycle

to finish deploying Operations for Network Component

 

Additional Information

Note:

There is no direct dependency between Operations for Networks and Operations for logs

but if any fleet component is being problematic within Fleet Manager, it can cause deployment of other components to fail.