Slow widget or dashboard loading due to REST API limit

Products

• Automation Analytics & Intelligence

Issue/Introduction

Automation Analytics and Intelligence (AAI) dashboard widgets and REST API queries may experience slow loading times or timeouts when retrieving large datasets. This occurs when the job count exceeds the default result limit, forcing the system to perform multiple paginated calls.

Environment

• Automation Analytics and Intelligence (AAI) version 24.x
• Environments with high job volumes (e.g., >10,000 jobs per query)

Cause

The default restApiSearchResultLimit is set to 10,000 results. If a widget or API call requires significantly more data (e.g., 200,000+ jobs), the system must execute many sequential paginated calls, leading to UI latency.

Resolution

Follow these steps to increase the result limit:

1. Open the AAI Configuration Tool.
2. Navigate to the Parameters tab.
3. Locate the parameter restApiSearchResultLimit.
4. Increase the value to an appropriate limit (e.g., 100000).
5. Click Apply.

Note: Changes take effect immediately. There is no need to restart AAI services.

If issues persist, please see Contact Support.