Error SDM228408 when deploying an Agent using Deployment Wizard

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

Agent deployment using Infrastructure Deployment Wizard failing with error:

JOB ENVIRONMENT CREATION FAILED. UNRECOVERABLE ERROR AT CREATION OF JOB ENVIRONMENT [SDM228408]

Environment

Client Automation - All Versions

Resolution

Try deploying individual agent packages and see if Job container is getting created . If the problem is with only single agent package , check if agent source files are present on server by expanding the agent package in DSM Software Package Library.

This error may occur if source files of Agent are missing from Software Delivery Library. Try importing the agent package from ITCM ISO if source files are missing.