The VCF Automation portal throw error "This page isn’t working right now"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Symptoms:

• You encounter an HTTP ERROR 500 when accessing the VCF Automation portal.
• PostgreSQL pods fail to start or remain stuck in a "replica" state.
• PostgreSQL services are reported as 2/3 healthy, but no primary node is elected.
  

  kubectl exec -n prelude vcfapostgres-0 -- patronictl list

Environment

VCF Automation 9.0

VCF Automation 9.1

Resolution

This issue is currently under investigation by Engineering.

Workaround:

1. Log in to the VCF Automation appliance via SSH or console.
2. Export the current PostgreSQL StatefulSet configuration and change the podManagementPolicy to Parallel:

   kubectl get statefulset vcfapostgres -n prelude -o yaml | sed 's/OrderedReady/Parallel/' > updated-sts.yaml

3. Apply the updated configuration to the cluster:

   kubectl replace --force --cascade=orphan -n prelude -f updated-sts.yaml

4. Monitor the pods until the environment reports as healthy.