Identity Manager - Error: 700 Transaction ID was not passed in this request for a stateful task

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

When attempting to execute an Admin Task via the Task Execution Web Service (TEWS) using SOAP UI or other web service clients, the following error occurs:

`Error Code 700: Transaction ID was not passed in this request for a stateful task.`

Additionally:

• No significant errors appear in the Identity Manager `server.log`.
• Other web services in the same environment function correctly.
• The issue occurs even if the user has the correct admin roles and scopes.

Environment

CA Identity Manager 14.x and v15

Cause

The Admin Task is configured as a Public Task. When a task is marked as public, Identity Manager treats it as a stateless/public session, which conflicts with standard TEWS stateful task processing requirements that expect a Transaction ID or different session context.

Resolution

To resolve this issue, disable the Public Task setting for the affected Admin Task:

1. Log in to the Identity Manager User Console.

2. Navigate to Roles and Tasks > Admin Tasks > Modify Admin Task.

3. Search for and select the affected Admin Task.

4. Navigate to the Profile tab.

5. Locate the Public Task checkbox.

6. Uncheck Public Task.

7. Click Submit to save the changes.

8. Regenerate the SOAP request or re-run the task from the web service client.