There are various symptoms: the most common one is Customer Application Session authorization data lost when Browser Agent is enabled.
Size of response cookies. See http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1281806.html
1.Disable Browser Agent.
2.Or disable Browser Agent response cookie insertion. To do this, you need to apply HF and set appropriate property:
(Note: the property name is not same for each versions):
a.10.1 HF#13 (DE130151): introscope.agent.brtm.cookieInsertionEnabled=false
b.10.2 HF#22 (DE237930): introscope.agent.browseragent.cookieInsertionEnabled=false
c.10.3 HF#11 (DE224580): introscope.agent.brtm.cookieInsertionEnabled=false
Note: Impact of disabling BRTM response cookies:
1) BRTM metrics will be showing up in different path and without browser info (like BT unmatched BRTM metrics):So instead of:
Business Segment | <Business_Service>| <Business_Transaction> via Chrome | <Business_Transaction_Component> | Browser | <Browser_Metrics>
It will be:
Business Segment | <Host>/<Port> | <URL> | <Browser_Metrics>
2) BRTM will not be involved in Transaction Tracing and send traces.
A future release may add additional properties/clamps to control the cookies size/number.