Purge Temporary Cache Folders

Products

• CA Process Automation Base
• Process Automation Manager

Issue/Introduction

In some cases IT PAM's temporary cache folder can collect a lot of no longer needed files.  How can the temporary cache be cleared?

Environment

Process Automation all versions

Resolution

The location of temporary files varies by version. These files are used during process execution and are typically cleaned up automatically, but manual purging is sometimes necessary if they build up.

1. Stop the Orchestrator service.
2. Clear the contents of the following directory based on your version:
   • PAM 4.1 – 4.2: \CA\PAM\server\c2o\tmp\
   • PAM 4.3: The location is identified by the TEMP environment variable, such as C:\Users\Appdata\Local\Temp\.c2otmp or C:\Temp\.c2otmp.
   • PAM 4.4 (Wildfly backend): C:\Program Files\CA\PAM\wildfly\standalone\tmp
3. Restart the Orchestrator service.

Additional Information

⚠️ IMPORTANT: Always test queries or command updates first in a non-production environment. Take a backup before implementing in production. To help keep the folder trim, ensure wrapper.java.initmemory and wrapper.java.maxmemory match in the C2osvcw.conf file.

See also: tmp files and folder usage