Missing Azure EA Cost data: We could not fetch details from the storage container at this time because of Azure Storage service errors.

Products

• CloudHealth

Issue/Introduction

There is missing or severely delayed EA Cost data, and clicking on the EA status in the accounts list, displays the following message:

Resolution

The service principal associated to the EA, does not contain the required Storage Blob Data Reader permission. 
Storage Blob Data Reader permission has either been removed or changed which was assigned to the Service Principal at the Azure end.
Without this specific role, the Service Principal can see the storage account but is forbidden from reading the actual files (blobs) inside it.

Action Required:

>Identify the Service Principal associated with your Enterprise Agreement (EA) in the CloudHealth configuration.

>At the Azure end, assign the Storage Blob Data Reader role to this Service Principal to restore access to the billing files.