Autosys agent not comming up after Frimware upgrade

Article Id: 4465
Status: Published
Updated On: 14-02-2018 08:19
Legacy Id: TEC1467916
Products:
CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent
Issue/Introduction:

One of our Agent is not coming up 

The following is seen in the univagent.out log file:

 

CA Unicenter AutoSys JM Agent Listener Log [10/31/2016 04:38:59]

Time                       Message

-------------------------- --------------------------------------------

[10/31/2016 04:38:59]      CAUAJM_E_00088 Could not get host information for [host1234].  Not started.

[10/31/2016 04:38:59]      CAUAJM_I_20359 CA Unicenter AutoSys JM Agent Listener exiting!

CA Unicenter AutoSys JM Agent Listener Log [10/31/2016 04:42:46]

 

Environment:

Workload Automation AE 11.0.xUNIX/LINUX

Resolution:

Modify the /etc/hosts file, adding the host's name and ip address will allow the agent to start.