Error: Invalid when saving Agent Group with Archive Key 2 length greater than 20 characters in Automation Engine

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

An issue exists in the Automic Web Interface (AWI) where an Agent (HOST) object allows an Archive Key 2 value to be saved with more than 20 characters without a validation error. However, when this Agent is added to an Agent Group (HOSTG) object, the group object fails to save and returns a generic "invalid" error. This occurs because the 20-character limit is enforced during the group save operation but not during the initial agent configuration.

Symptoms

• Saving an Agent Group (HOSTG) results in a generic "invalid" error.
• The error provides no specific hint regarding the Archive Key length violation.
• The issue only occurs when adding Agents that have an Archive Key 2 length exceeding 20 characters.

Environment

Environment

• CA Automic Workload Automation - Automation Engine
• Component: Automic Web Interface (AWI)
• Versions: 24.4.2 and earlier

Resolution

Workaround

To resolve the error, ensure the Archive Key 2 value does not exceed the character limit:

1. Navigate to the Administration perspective in the AWI.
2. Open the impacted Agent (HOST) object.
3. Select the General tab.
4. Locate the Archive Key 2 field.
5. Reduce the string length to 20 characters or fewer.
6. Save the Agent object.
7. Open the Agent Group (HOSTG) object and attempt to save again.

Resolution: 

This issue is already  fixed in the following releases:

• Automic Automation 24.4.4hf2
• Automic Automation 26.1.0