"Cannot execute the request. The Api Server Pool is congested. [SDM070000]"
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"Cannot execute the request. The Api Server Pool is congested. [SDM070000]"

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Article ID: 44627

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

A popup error "Cannot execute the request. The Api Server Pool is congested. [SDM070000]" is displayed in the DSM Explorer frequently, causing interruptions. The user has to click 'OK' and refresh the DSM Explorer to use it again.

 

 

 

Environment

All versions of CA Client Automation

Resolution

Increase the ‘Dialog Manager: API Server maximum pool level’ configuration policy parameter from 10 to 30.

The configuration policy parameter is located under ‘Default Computer Policy->DSM->Software Delivery->Manager’