"Cannot execute the request. The Api Server Pool is congested. [SDM070000]"
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Article ID: 44627
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Updated On:
Products
CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch Manager
Issue/Introduction
A popup error "Cannot execute the request. The Api Server Pool is congested. [SDM070000]" is displayed in the DSM Explorer frequently, causing interruptions. The user has to click 'OK' and refresh the DSM Explorer to use it again.
Environment
All versions of CA Client Automation
Resolution
Increase the ‘Dialog Manager: API Server maximum pool level’ configuration policy parameter from 10 to 30.
The configuration policy parameter is located under ‘Default Computer Policy->DSM->Software Delivery->Manager’