Configuration of SMTP on Aria operation for logs based on Amazon Simple Email Service (Amazon SES) from AWS fails
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Configuration of SMTP on Aria operation for logs based on Amazon Simple Email Service (Amazon SES) from AWS fails

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Article ID: 446065

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Connection test between Aria logs and Amazon Simple Email Service (Amazon SES)/AWS fails

  • Error:  send test  email  get an error "unable to fetch certificate and validate".
  • openssl s_client -starttls smtp -connect SMTP-FDQN/IP:<Port> -servername SMTP-FDQN/IP -showcerts fails

Environment

Aria  Operation for logs 8.18.x

Cause

Port 587 was block on Firewall

Resolution

  1. Open port 587 on firewall
  2. Create firewall exception for port 587