Daily cost reports do not reflect the latest data for all services
Article ID: 445987
Updated On:
Products
Issue/Introduction
Why is my daily cost report not showing the latest data for certain services or resources? Even though other parts of the report are current, some costs seem to be lagging behind the expected reporting cadence.
Cause
CloudHealth displays cost data based on the information provided in cloud billing files. This behavior can be caused by delays at the cloud provider end, where certain costs are not finalized or delivered in the same timeframe as other usage data.
Resolution
In many cases, this is expected behavior based on the availability of costs within the provider's billing files. The platform reflects the data currently present in those records, and reporting will typically sync once the provider updates the underlying files.
If you are concerned about a specific discrepancy or if the data does not update as expected, please contact Support via the link below so our team can perform a detailed investigation into your specific billing data.
https://support.broadcom.com/web/ecx/software-contact-support
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